Business Analyst

Department: Information Technology Operations and Security

Type: Permanent

Location: Toronto (Hybrid)

Posting Date: March 18th, 2025

At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.

When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a meaningful impact. Our culture is driven by team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone. We work in a fast-paced environment, but we find time to have fun and give back to the community.

What OPTrust offers you

Unique culture rooted in our core values – collaboration and teamwork, integrity, respect, flexibility, excellence and continuous improvement.
A purpose-driven environment where we all work towards the common goal of paying pensions today and preserving pensions for tomorrow.
Comprehensive benefits focused on your health and wellness, including dental, vision and extended health benefits, as well as membership in our world-class defined benefit pension plan.
A flexible, hybrid work model.
A dedicated inclusion, diversity and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.
Extensive professional development opportunities and learning initiatives including access to LinkedIn Learning, guest speakers, tuition reimbursement, professional association memberships, leadership development programs, a mentorship program, monthly professional development time and more.
A competitive vacation package with additional work-life balance days.

About the role

The successful candidate will be responsible for executing activities in the Information Technology Operations and Security division, specifically within the IT Security and Governance team under the Technology Risk and Control department. This will include business process re-engineering and gathering new business requirements, supporting IT audit, risk management, IT general controls, as well as executing user acceptance testing and training. The analyst will also provide project leadership for projects more routine in nature and provide business and technical application support.

What you’ll do

IT Audit and Compliance

Gathers evidence from IT operations and business units for both internal and external audits, documenting, analyzing, and performing audit tests to assess controls and compliance. Develops remediation action plans based on findings.
Implements, maintains, and communicates IT General Controls (ITGC) policies, procedures, and programs. Reviews and ensures alignment with actual practices, corporate objectives, and government standards.
Audit Planning & Reporting: Plan and conduct internal audits of IT systems, applications, and processes. Prepares working papers, audit reports, and recommendations to management, ensuring proper controls and accuracy of system-generated information.

Change Management, Access Management and IT General Controls

Independently manage the change management process, including organizing CAB meetings, reviewing RFCs, stakeholder engagement, and identifying risks. Develop contingency plans and ensure communication, business processes, and training are aligned with changes.
Conduct periodic reviews of user access rights to ensure compliance with the principle of least privilege. Implement and monitor IT General Controls (ITGC) to align with organizational objectives and regulatory requirements, providing recommendations for improvements based on audit findings and emerging risks.

Remediation, Process Enhancement, and Documentation

Effective document review and business requirement documents
Perform data research and analysis
Play a bridge between business and technical teams
Conduct research to determine best practices for work processes and make recommendations to the user group as to how the processes can be improved.
Organize and lead work process review, and redesign meetings to arrive at decisions.
Conducting research for the development and defining of product specifications.
Identify deficiencies in the specifications and in existing products that could affect the functionality of the product and introduce potential issues into the work processes.
Document deficiencies and provide recommendations to address them for review and approval of Management.
Provide project leadership from concept to implementation for more routine projects by carrying out project control activities, developing plans and schedules, and ensuring the project is executed in accordance with the OPTrust project management methodology.
Assess and accurately define and address issues and risks; employ effective strategies to proactively mitigate risks and facilitate resolution of problems and issues.
Develop and maintain deports using various tools such as Power BI/ Excel.
Manage small/medium size projects/phases of the projects.
Coordinate project team for effective implementation.

Standard Requirements

Performs other duties as assigned.
Ensure clear understanding and adherence of all OPTrust’s policies, procedures, guidelines as well as living our values and fostering an inclusive culture.

What you bring

Post-secondary education in computer science or equivalent experience is required.
You have worked as a Business Analyst for at least 5 years.
Effective communication skills
Strong judgement, analytical and Project Management skills
Ability to work with ambiguity, conceptualize and think creatively
Exceptional organizational and time-management skills
Excellent interpersonal skills; proven track record as an effective team player and contributor, and participation in consultative processes
Holds one or combination of designations in relevant audit or industry standard certifications, (e.g. CISA, CRISC, CIA, CISSP etc.
Knowledge of pension industry or Big 4 work experience is an asset
Business Analysis experience is a must
Experience in IT audit, IT change management, access management, IT and security governance, risk and control is a must
Proven experience preparing policies, procedures, process maps and workflows
Proven ability to prepare effective training materials, lead training sessions and one-on-one support.
Exemplify OPTrust’s values: collaboration and teamwork, integrity, respect, flexibility, excellence, and continuous improvement

Please submit your application via Workday by April 1st, 2025.

Serving a membership as diverse as ours and investing in a global market means cultivating an environment that embraces inclusion, diversity, and equity in everything we do. OPTrust is an organization engaged in building on our unique and diverse strengths. We know a diversity of backgrounds, cultures, gender identities and perspectives are critical to achieving our shared goals.

If you require accommodation at any time during the recruitment process, please send a message to careers@optrust.com, or discuss your needs with the Talent Acquisition Consultant during the telephone screening. We will do our best to work with you and provide appropriate accommodation.

As an organization we’re seeking ways to respond to the Truth and Reconciliation Commission of Canada’s Call to Action 92. We are working with the Canadian Council for Indigenous Business to build bridges with Indigenous communities and partners, and we have created an employee-led Reconciliation Working Group that will work with Indigenous experts to identify a path to reconciliation for our organization.

We thank all interested applicants, however only those under consideration will be contacted.

OPSEU Pension Trust Fund

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