Position

Reporting to the Director of Programs, the Employment Coach will assist in administering One

On One’s Employment Program by providing one-on-one employment coaching and case

management services with the goal of helping participants find, prepare for, and retain long-term

employment. In order to be successful in this position, the ideal candidate must be justice-

driven, passionate about the workforce development sector, willing to learn from others, and

enthusiastic about working directly with individuals from diverse backgrounds.

About One On One

Our mission is to affirm the dignity of individuals and families in underserved communities

through meaningful employment. Our approach focuses on the individual by pairing job seekers

with one on one personal coaches throughout their job search process. In addition to one-on-

one coaching, participants complete soft skills training to learn how to de-escalate conflict,

communicate clearly and effectively, and to make informed and consistent decisions.

More information about our work can be found at www.oneononechicago.com

Responsibilities

Employment Coaching and Support 80 %

Meet with clients for one-on-one sessions focused on employment, conducting activities including but not limited to: writing resumes, completing job applications, coaching for interviews, career planning and goal setting, and supporting soft skills development in communication, conflict resolution, and decision making
Create, execute, and oversee personalized employment plans
Identify individualized employment leads for each client assigned, providing referrals to educational, training, and other social services as needed
Maintain up-to-date referral resources for client case load
Match job leads with qualified candidates by coordinating with program staff
Screen eligible clients for job placement opportunities, providing industry specific coaching to prepare clients for interviews or trial shifts
Continuously encourage and motivate clients to work on their job search outside of coaching meetings
Collaborate directly with hiring managers at partner companies to ensure successful placements

Community Outreach 10%

Meet monthly participant recruitment goals by reaching out to community partners and developing an active recruitment strategy
Develop relationships with local employers, including businesses, nonprofits, and public sector organizations to establish ongoing employment opportunities for One On One participants

General Duties 10%

Enter data at all points of client interaction in a timely manner
Report weekly and monthly data as required to maintain accurate program-based statistics and grant requirements
Actively participate in weekly case conferences with program staff
Adhere to all One On One policies and procedures
Work on-site, at partner sites, or remotely for satellite cohorts
Other duties as assigned
Program work may require on-site location at partner sites throughout the city, candidate is required to have reliable transportation to access multiple programming locations

Qualifications

2 years of workforce development or direct service nonprofit experience strongly preferred
Bachelor’s degree in Social Work or related field preferred
Excellent interpersonal, written, and verbal communication skills required
Exceptional ability to build relationships with program participants and community stakeholders
Strong organizational and administrative skills, including effective time management and the ability to work and make decisions independently
Demonstrated ability to be adaptable and continuously contribute to team objectives in the face of evolving priorities
Experience preparing and giving presentations to diverse audiences
Excellent multi-tasking and detail-orientation skills
Proven ability to maintain confidential information and exercise discretion
Proficient in Microsoft Suite and Google Drive, Salesforce proficiency a bonus
Demonstrated commitment to empowerment, justice, and the mission of One On One

Details

One On One offers an exciting opportunity to a nonprofit professional. This position reports

directly to the Director of Programs. One On One offers generous time off including 11 paid

holidays and an all office paid closure from December 24th to January 1st, employer sponsored

medical and dental insurance, and 401(K) options with a 3% employer match subject to vesting

schedule.

This is a Full-time exempt position and is in-person.

One On One

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Employment Coach