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Job Description

Credit Guarantee Insurance Corporation of Africa Limited is looking for a passionate Systems Administrator who will help us protect our network and systems from cyber threats and assist with configuring and supporting laptops servers and desktop computers. Responsibility will include monitoring, analysing, and responding to security events and incidents and maintaining and implementing security tools and policies. In addition, you will be responsible for configuring, installing and supporting senior employees' laptop computers.

Responsibilities:

This role will install, manage, maintain and support Windows Laptops as well as Windows and Linux Servers, Microsoft Office, Anti-virus, Anti-Malware, peripheral devices such as printers and other end-user applications and clients.

In addition, you will collaborate with other IT staff and stakeholders to ensure compliance with security standards and best practices.

Set up, manage and review user accounts and permissions
Network
Active Directory
In-house developed end-user applications
Perform security assessments and audits of the network and systems
Identify and report security vulnerabilities and incidents
Guide end-users on hardware and software usage
Respond to user requests and queries via phone, email, or ticketing system
Implement and configure security solutions on end-user devices such as antivirus, encryption, etc.
Diagnose and resolve hardware and software issues on laptops and desktop computing equipment
Install, configure and update hardware and software according to Clientele's standards and policies.
Conduct security awareness and training programs for staff and users
Research and stay updated on the latest security trends and technologies
Maintain security policies and procedures
Maintain and update the IT inventory and documentation
Escalate complex or unresolved issues to the senior IT staff or external vendors

Qualifications and skills:

Bachelor's degree/diploma in computer science, information security, or related field (preferred)
Microsoft Qualification such as MCSE required
Certifications such as CompTIA Security+, CompTIA A+, CEH, CISSP, etc. is an advantage
Minimum of 3 years’ experience in IT Operations
Knowledge of security tools and techniques, such as penetration testing, vulnerability scanning, incident response, etc.
Knowledge of network and system administration, including Windows, Linux, and cloud platforms
Microsoft Windows Operating system and Linux
Active Directory
LAN / TCP/IP networking
Excellent communication, customer service and problem-solving skills
Attention to detail and accuracy
Ability to work independently and as part of a team

The Recruitment process:

TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow us the opportunity to get to know you a little better, and ensure OMI can meet your needs
Panel Interview: This will be with members of the hiring team
Technical & Psychometric Assessments: These will depend on the role and will
sometimes happen concurrently with MIE & Internal Verification
Final feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

Skills

Education

Closing Date

18 September 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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