Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have strong attention to detail with the ability to quickly assess and solve problems, then you may be the person to join our Technical Services team!

What you'll be doing...

Working as an on-site Systems Administrator at our Seattle office, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.

Provide outstanding customer service responding to users calls, emails and helpdesk tickets
Resolve technical issues with equipment including desktops, servers, printers and OS
Configure and install desktops, laptops, servers and printers
Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers
Assist with network hardware (physical & virtual using VMWare), software and OS
Linux, M365, SCCM and Oracle database administration
Maintain documentation for implementations, maintenance, upgrades and inventory
Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
Ensure backups performed, monitored and maintained for all servers and company devices
Demonstrated experience with PowerShell and tools such as VEEAM and NetBackup
Represent NWA in a professional manner and provide outstanding customer support

Who you are...

Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
Experienced. 3-5 years of experience as a systems administrator or similar position
Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
Team Player. Work independently and as a productive and contributing member of a team
Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
Service Minded. You deliver customer support like you expect to receive it: with excellence

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

Salary range of $6,000 - $8,120 per month (dependent upon experience & qualifications)
Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance
Optional benefits: health flex spending, dependent care assistance & pet insurance
Generous 401(k) plan with employer base contribution and match
Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
Collaborative team environment
Work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

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