Company Description

NORCOM provides 911 services and dispatch for the northeast part of King County in Bellevue, WA, serving over 700,000 community members, including 14 fire departments and 6 police departments. NORCOM's dispatchers handle a wide range of calls, from emergencies to non-emergencies, and play a crucial role in providing assistance and referring callers to resources.

NORCOM offers a positive, inclusive culture and the opportunity to support a team of dedicated professional who help save lives every day. If you're looking to make a difference and be part of a close-knit team, NORCOM may be the right fit for you.

Role Description

This is a full-time hybrid role for a Network Security Engineer at NORCOM 911 in Bellevue, WA. The Network Security Engineer will be responsible for network administration, network security, network engineering, cybersecurity, and information security tasks on a day-to-day basis.

Qualifications

Network Management:

· Monitor and maintain the Cisco switching environment, VLANs and Authentication, Authorization and Accounting (AAA) resources

· Manage multi-homed Internet connections with BGP routing

· Monitor, maintain and troubleshoot LAN-to-LAN IPSec tunnels to connected agencies

· Monitor, configure, and troubleshoot Cisco next-generation firewalls utilizing both command-line interfaces and Firepower Management Center

· Create and maintain up to date technical documentation to include network diagrams, inventories, and relevant information on connected agencies

· Create change management processes for any changes to network equipment and coordinate changes with staff and external agencies

· Manage support contracts on network hardware and plan for equipment replacement

· Manage network resources and connectivity of physical and virtual servers and workstations

· Manage connectivity to external providers such as ISPs, private fiber providers, and city infrastructure

· Ensure compliance with Criminal Justice Information Systems (CJIS) policy

· Manage internal VoIP systems

· Monitor and maintain network connectivity to the Disaster Recovery Center and external resources

· Routinely back up device configurations and document all changes

· Implement new networks as designed by the Network Architect

Cybersecurity:

· Stay abreast of cybersecurity alerts and evaluate the network for any security issues

· Ensure the integrity and availability of system logs from all network hardware (routers, switches, firewalls)

· Respond to cybersecurity incidents and assist in digital forensics analysis

· Maintain current knowledge of standards and guidelines for resilient and secure networks, including NIST 800-53, FBI CJIS, and tools published by the Cybersecurity and Infrastructure Security Agency (CISA)

· Participate in meetings and events available through Multi-State Information Sharing and Analysis Center (MS-ISAC)

· Participate in the application of Security Awareness training to the organization

· Understand and apply published methodologies for network and security monitoring, such as the CIA Triad (Confidentiality, Integrity, and Availability) and the NIST Five-layer model

· Deploy critical patches while maintaining high availability

· Triage reported security incidents, escalating the incident when warranted

· Manage and update the agency’s Incident Response Plan

Cloud Computing:

· Maintain and Operate PaaS and SaaS cloud-based systems including Azure, Amazon AWS, and Google Cloud

· Manage and monitor private connections to cloud systems

REQUIRED EDUCATION AND EXPERIENCE:

· 7+ years overall experience in computer networking

· BS degree from an accredited college or university in Computer Engineering, Computer Science, or Information Technology

· Cisco Certified Network Professional (CCNP) or greater

· CompTIA Security Analyst (CySA+) or equivalent

· EC-Council Certified Ethical Hacker or greater desirable

· Experience implementing and maintaining high-availability systems in an organization classified as Critical Infrastructure

· Intimate knowledge of IPv4, Ipv6 and VLSM

· Experience implementing LAN-to-LAN and Remote Access VPNs

· Experience with Desktop and Server technologies, including Active Directory, Group Policy, Windows Server 2016-2022, Windows 10/11, Linux/Unix

· Experience with virtualization using VMWare, ESXi and vCenter

· First-hand experience investigating and recovering from a cybersecurity incident

NORCOM 911

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Network Security Engineer