NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain relationships with our clients, ensuring their needs are met and providing exceptional service. This position is perfect for someone eager to start their career in account management and customer service. No college degree is required, but strong communication skills and a passion for helping clients are essential.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively
Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date
Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience
Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements
Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met
Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started
Feedback Collection: Gather and relay client feedback to improve our services and client experience

Skills and Qualifications:

Communication Skills: Exceptional verbal and written communication skills
Customer Service Skills: Strong ability to understand and meet client needs
Organizational Skills: Ability to manage multiple tasks and prioritize effectively
Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members
Problem-Solving: Ability to address and resolve client issues effectively
Time Management: Strong ability to manage time and meet deadlines
Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software

Preferred Experience:

Experience in customer service, sales, or a related field is a plus but not required
Familiarity with CRM software and account management tools is a plus
Previous experience with gig economy platforms or staffing apps is a plus

Education:

High school diploma or equivalent
Relevant certifications or coursework in customer service, sales, or account management are beneficial but not required

Working Conditions:

Remote Work: The role is remote, allowing for flexibility in work location
Collaboration: Regular virtual meetings and communications with the sales and support teams
Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software

Salary Range:

$20 to $27 per hour, depending on experience and qualifications

If you are organized, detail-oriented, and passionate about providing excellent service to clients, we'd love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy.

NoGigiddy

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(Remote) - Entry-Level Account Manager (20 - 27 per hour)