Metro is a multi-award winning organisation and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance feel comfortable to bring their best to work, and to truly be focused on a common goal which is to provide a world class railway service.

Position Purpose Statement

To support the risk management framework and processes within Metro trains Melbourne (MTM) and support in coordinating risk efforts within the organisation and in preparation of risk reports for the business.

Functional Responsibilities

Support the business with risk administration:
- Act as the ‘go to’ person for risk related enquiries
- Monitor, review and process risk registers received in risk mailbox
- Upload risk registers and respective risk reviews in INX (incl. use of upload template for email listener to import risks into INX database)
- Manage proposed controls (risk actions) on corporate safety risks in INX
- Follow up overdue risk actions via telephone, email and face-to-face reminders
- Link High Potential Incidents (HPI) to related corporate safety risks in INX
- Manage risk champions and risk facilitator competencies in INX
- Responding to queries from risk stakeholders in relation to status of risk elements
- Attend risk workshops and risk review meetings to document outcomes of the session
- Locate, copy, collate, file and read documents and records relevant to risk
- Support investigations and audits conducted internally as well as externally
- Support the analysis of risk data for trends, frequencies, and insights into MTM's risk management strengths and weaknesses
Assist in the preparation of risk reports for the MTM Board, Executive, and Departments, including:
- Provide risk updates to:
  - Board Safety Sub-Committee,
  - Executive Committees such as Executive Committee Safety & Environment
  - Safety, Engineering & Environment monthly report
  - Audit Review Committee
- Run ad hoc risk reports as requested
- Keep risk information in Visualisation room(s) up to date
- Utilise Australian Rail Risk Model (ARRM) to provide risk information
Support risk champions and risk users
- Support risk stakeholders in using the MTM risk systems by running familiarisation sessions when required (i.e. overview of risk management in MTM, overview of INX risk registers, online risk training and risk team site)
- Manage and continue to build a network of data sources which contribute to the overall management of risk (i.e. risk team site)
- Responding to queries from risk stakeholders in relation to status of risk elements
- Provide administrative support for the risk champion program, incl. schedule workshops, prepare agendas and take minutes
- Manage user access to Australian Rail Risk Model (ARRM)
INX system administration:
- Manage system requirements, upgrades and changes including improvements to system (incl. develop specification documentation, perform testing)
- Manage system errors/defects (logging issues with ICT and/or INX, monitor and track until completion
- Manage user access and permission to risk registers and risk events in INX
- Reassign risk & control owners (resignations, role changes and new starts)
Support the review and update of risk related controlled documents
Any other duties as specified by manager

Organizational Responsibilities

Qualification, Skills and Experience

Degree, qualification, or professional grade affiliation which relates to the support of Advanced Risk Management Systems
Strong working knowledge of risk management processes
Preferred to have experience working within a rail environment
Experience in using IT systems to support management of risk
Demonstrate experience in statistical analysis techniques which can be applied to risk (e.g. probability distributions and Monte Carlo analyses)
Experienced in SharePoint 2013

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.

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Risk Administrator