When you are enjoying content on TV, radio, smartphone, tablet or PC, you are also watching the works of the team that helps put that content right there. The mission of Mediagenix is to enable renowned media companies (e.g. BBC, Disney, Discovery, Paramount) worldwide to bring content to the viewer in the most efficient and future-proof way with the help of our broadcast management system.

To support media companies in their growth in this fast-paced media world, we deliver innovative software solutions on premise or web-based in the cloud that optimize the life cycle of their content across channels and services.

Mediagenix’ Cloud Operations Team is looking for a Cloud Engineer. Are you energized by being part of a team that manages our Customer Cloud environments from A to Z together with the 1st, 2nd and 3rd line support staff? Let us explain the job more in detail underneath!

Your challenge

- You’ll be collaborating with our Cloud Operations Team on installation/configuration, operation and maintenance of systems, middleware and software.
- You’ll be responsible for the maintenance, growth and operational performance of our Customer Cloud environments, together with our team and our external partners.
- Your goal is to assure performance and availability by allocating the available resources and keeping your cool in emergency situations.
- Within our ticketing system you’ll be able to research root causes of incidents, develop final solutions and engage in proactive problem management by analyzing trends or historical data.
- You will be involved in the growing ambitions of MEDIAGENIX, by defining the best strategy of deploying our global Cloud infrastructure assets.

Your interest and skills

- You have experience as an all-round System Administrator. Trainings and certificates you obtained during your career are a plus.
- You have a strong interest in and knowledge of the following technologies: Windows desktop/server environment, AWS (Azure is a plus), database services such as PostgreSQL or Oracle, Windows 365, Network- & firewall knowledge, and scripting skills in PowerShell/JavaScript/YAML/Python.
- Your dynamic nature ensures that you can keep up with technological evolutions and you are open to learning our application WHATS’ON which we manage for our different customers.
- You are a flexible problem solver with an analytical mindset, and strong attention for detail, known as a goal-getter.
- You are able to combine these skills with keen prioritization and time management in a Customer Operations working environment.
- You have excellent written and oral communication skills in English. Mastering other languages is a plus.

Our offer

- We offer a competitive salary, including many benefits. A health insurance, provident fund, mobile phone subscription, a company bonus and 20 days of holidays are part of your package!
- MEDIAGENIX cares for its employees and therefore offers a healthy work/life balance. We offer great flexibility to organize your work.
- We've got your back with an exceptional onboarding program. Picture this: numerous training courses with experts in their field, 1-1 mentoring, an onboarding program designed just for you, and continued support from your team. We assure the development of your talents. You grow = we grow!

Excited? So are we! Take the next step by applying below and let us demonstrate the endless possibilities at Mediagenix.

We're already looking forward to meeting you!

Mediagenix

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Cloud Engineer