Summary

The Systems Administrator is responsible for the installation, administration and oversight of Macon-Bibb County’s multi-server environment including but not limited to cloud-based implementations. The System Administrator will be instrumental in driving and adhering to the tactical plans set forth, ensuring a resilient infrastructure, and upholding confidentiality, integrity, and availability across the organization.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The following duties are representative of the work required for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned:

Administers, manages, and audits resources including the datacenter, storage systems, email platform, backup solutions, client-side and server-side software, hardware, and IAM resources
Perform system administration functions including OS configurations, software, endpoint protection, patching, and other security tasks
Conduct regular system monitoring, performance optimization, and assessment to proactively identify and address potential issues
Perform eDiscovery tasks based on legal requirements and counsel advisement
Perform and oversee system and software related implementations, including cloud-based resources
Assists in administration of system security, data integrity, and availability throughout the infrastructure
Participates in disaster recovery and continuity planning, testing, and execution
Research and analyze methods of addressing infrastructure needs to increase end-user productivity, system optimization, and network stability
Interacts with leadership, department directors, and end users to gain feedback and direction to meet technical business requirements
Collaborate with other cross-functional team members to support maintenance of network security to reduce all risks to an acceptable level
Creates and maintains technical documentation and standard operating procedures
Attends scheduled and unscheduled planning and production meetings
Engage and communicate with vendors, consultants, and stakeholders to ensure technical business requirements are met based on department requirements
Participate in projects related to department and county-wide initiatives
Provide recommendations for infrastructure improvements and innovation
Comply and enforce established policies, procedures, standards, and guidelines
Ensures that all technical modifications are completely documented and accurately logged within the ITSM
Attends scheduled and unscheduled planning and production meetings.

Education, Training and Experience

The Systems Administrator should possess, at minimum, a bachelor’s degree in computer science, bachelor’s degree in information technology, or equivalent field, and at least 4 years of progressive system and network experience; an Associate’s degree in similar course work and 6 years or progressive system and network experience; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to successfully perform the duties and responsibilities of the position.

Knowledge, Skills, and Abilities

The Systems Administrator must be knowledgeable of the following principles, procedures, and concepts:

Knowledge of system and network fundamentals and advanced complex concepts
Knowledge of system and network auditing and logging
Knowledge of troubleshooting, testing, and monitoring concepts
Knowledge of methods and techniques of research, statistical analysis, and report preparation and generating
Knowledge of system and network cascading effects
Knowledge of office automation and business software
Skill building professional relationships
Skill in effective time management
Skill concerning professionalism and courteousness
Skill in enterprise security, ensure data integrity, and data back-ups.
Ability to focus on achieving goals, including those involving external departments, agencies, and the public
Ability to effectively communicate and follow verbally and in writing
Ability to multi-task in a high activity/energy professional environment that includes multiple and concurrent projects, deadlines, occasional interruptions, and walk-in appointments
Ability to resolve problems in a timely, efficient, and effective manner
Ability to plan, coordinate, and organize work; set priorities and meet critical deadlines
Ability to follow verbal and written instruction
Ability to research, comprehend, and apply technical information when applicable

NECESSARY SPECIAL REQUIREMENTS:

Possession of a valid Georgia Motor Vehicle Operator’s License.

SUPERVISORY CONTROL AND RESPONSIBILITIES:

None.

TRAVEL:

The Systems Administrator is required to travel minimally but may be required to do so on occasion.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Ability to read and understand written materials. Ability to effectively communicate information to supervisors, employees, and the general public.

MATHEMATICAL SKILLS:

Ability to work with basic mathematical concepts such as addition, subtraction, multiplication, and division.

COMMUNICATION SKILLS:

Must be able to effectively communicate orally and in written form in a professional manner in order to give or exchange information, resolve problems, and/or provide service. In addition, this position requires extensive contact with other employees and the general public, often involving problem-solving circumstances.

REASONING ABILITY:

Ability to interpret and understand a variety of forms, reports, manuals, regulations, and other means of instruction and guidance.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires light demands with intermittent sitting, standing, walking, computer use, and occasional lifting of lightweight objects.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is primarily an indoor office work area.

If you have any problems submitting your application, please contact the NeoGov Applicant Support Hotline Toll Free at 855-524-5627, 9:00 a.m. to 8:00 p.m. (ET).

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.

Macon-Bibb County Government

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