Position Summary

The Associate Infrastructure Engineer is responsible for being a hands-on technical leader in the design, implementation and management of the day-to-day aspects of compute and storage related systems, services & solutions; ensuring their quality, stability, availability, redundancy and security. This role includes the design and management of servers, storage, backup/data protection, and virtualization stack.

Responsibilities for this position include, but are not limited to:

• Implementing solutions and diagnosing problems for workstations, servers and network infrastructure and communications equipment

• Working as a member of the Information Technology team to implement new products and technologies beneficial for Karmak

• Collaborating with other departments within the Karmak team to assist them in meeting their goals using available technologies

• Assisting with documentation of procedures as needed; written communication skills helpful

• Assisting with product testing, requiring attention to detail

Qualifications:

• Working knowledge of typical PC hardware and software required

• Windows 7 and 10 Professional/Enterprise, Windows Server experience is required

• Experience with Microsoft Office and Microsoft Server products (SQL, O365, EndPoint, Active Directory) a plus

• Experience maintaining a Virtual Server environment, MS Hyper-V a plus

• Internet Protocol (TCP/IP) experience

• Cisco Router and Firewall Experience is a plus but not required

• Requires strong verbal communication, organization & time management skills

• Requires the ability to work independently as well as a team member

• Solid written communication skills are a plus

• Requires the ability to quickly determine customer concerns & conduct appropriate research to provide positive resolution

• Occasional evening and weekend assignments are required

• On call schedule is required (1-2 weeks per month), requiring a quick physical response time to the Karmak Carlinville site as needed

• Occasional travel may be required

Meet the Truck Tech Team

You will be reporting directly to the IT Manager and working within a team of 4 other IT professionals.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties. Additional responsibilities may be assigned by Karmak.

Karmak

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