Job Title: Systems Administrator

Reports To: Director of Systems & Security

Location: Greenwood, IN (Onsite)

Salary Range: $45,000 - $60,000/year

About JPtheGeek

JPtheGeek is a fast-growing, customer-focused IT and cybersecurity company dedicated to helping small and mid-sized businesses succeed through innovative technology solutions. Our team is passionate about delivering exceptional service, building genuine partnerships, and ensuring our clients can operate securely and efficiently.

We are looking for a Systems Administrator to join our team and help manage and maintain critical IT infrastructure for both our internal operations and our clients. If you're a tech-savvy problem solver with a passion for IT, we want to hear from you!

Position Summary

As a Systems Administrator, you will be responsible for installing, maintaining, and supporting IT systems, servers, and networks. You will work closely with our technical team and clients, ensuring the reliability, security, and performance of IT environments. This role requires a mix of technical expertise, troubleshooting skills, and a customer-centric mindset to provide excellent support and proactive maintenance.

Key Responsibilities

Install, configure, and maintain servers, networks, and system infrastructure (both on-premises and cloud-based).
Manage Microsoft 365, Active Directory, Windows Server, and virtualization environments (Hyper-V, VMware).
Monitor system performance, security, and backups to ensure uptime and data protection.
Perform troubleshooting and problem resolution for system and network-related issues.
Implement and maintain security best practices, including patch management, endpoint protection, and access controls.
Assist in network administration, including firewalls, switches, VPNs, and Wi-Fi configurations.
Support and maintain backup and disaster recovery solutions.
Collaborate with service desk technicians to provide tier 2/3 escalated support for complex technical issues.
Document system configurations, changes, and troubleshooting procedures.
Research and recommend new technologies and solutions to improve IT efficiency and security.
Provide support for IT projects and deployments, ensuring smooth implementation and minimal downtime.
Ensure compliance with industry regulations and cybersecurity policies.
Travel to client locations (company vehicle provided)
Other duties as assigned.

Qualifications & Skills

3+ years of experience in systems administration, IT support, or a similar role.
Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure.
Experience with virtualization technologies (Hyper-V, VMware).
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls).
Familiarity with backup and disaster recovery solutions.
Strong troubleshooting and problem-solving skills.
Ability to manage multiple tasks and adapt to a fast-paced work environment.
Strong customer service and communication skills.
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or similar are a plus.
Experience in the Managed Services or IT service provider industry is preferred but not required.

What We Offer

Competitive salary ($45,000 - $60,000/year) and benefits package.
Opportunities for career growth and technical training.
A collaborative team environment with a focus on learning and innovation.
The chance to work with cutting-edge technologies and make a real impact.
A company culture that values teamwork, problem-solving, and customer success.

JPtheGeek is an equal opportunity employer. We encourage individuals who are passionate about IT and cybersecurity to apply! �

JPtheGeek

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