As a Junior Systems Engineer, you will be a key part of the team that is managing, growing, and monitoring our services and products. You will be a champion of systems, infrastructure automation, proactive management. This is a hands-on technical position. The ideal candidate has prior experience managing Enterprise applications both on-premises and in a public cloud environment. You must be capable of technical deep dives into Windows administration, VMware administration, storage, backup technologies, alerting/monitoring, and enterprise messaging.

Employment: This is a 6 month contract. Supporting our internal team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Background in Windows / VMware and have been responsible for supporting a wide range of products/services on multiple architectures.
Assist the team in automating installation, configuration, backup, monitoring, and alerting processes.
Experience managing patch management, vulnerability remediation, package updates, and OS upgrades for servers and workstations, both on and off network.
Understanding of WAN and LAN networks.
Installing, configuring, testing and maintaining operating systems, application software, backups, and system management tools.
Provide hardware, software maintenance support and other technical support. Triage and resolve technical and user issues.
Help document incidents, diagnostics and root cause.
Document procedures to maintain and install supported software and hardware.
Monitor relevant backups of the datacenter servers, file systems, and databases and resolve backup systems issues.
Assist the team in creating fault-tolerant and highly available applications, ensuring efficient and effective use of computing resources.
Collaborate with SRE/DevOps personnel in management, monitoring, and support of cloud migrations.
Ability to work independently and as part of a team.

Skills / Qualifications:

2 + years of experience in an IT Infrastructure Engineering role.
Written and verbal Spanish fluency is a must.
Experience creating and/or administering cloud infrastructure (AWS / Azure) is a plus.
1 + years of Terraform is a plus.
Server monitoring solutions (SolarWinds, PRTG, Site24x7, Datadog, etc.).
Experience working in a Network Operation Center or Data Center.
Proven ability to implement secure and highly available infrastructure services.
Experience with supporting a contact center environment a plus.
The role involves participating in an on-call rotation, providing support outside of regular working hours as required.

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Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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