Description/Job Summary

Description/Job Summary

Position Summary

Sr. IT Supervisor

Maintain and Improve Company computer systems and networks. This includes hardware, software, and network infrastructure. Primary duty consists of design, development, documentation, analysis, and test of the computer systems, including user requirement collection and analysis, time management, and project management, for IT staff.

Responsibilities

Install, configure, and maintain hardware and software systems.
Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure and issue support direction as needed.
Implement and manage security measures and policies to protect the company's data and systems.
Monitor and maintain network infrastructure, including routers, switches, and firewalls. Analyze the network log to improve the performance.
Design network infrastructure, document, analyze, and perform testing for on premise, cloud, and hybrid environments.
Manage and maintain servers, including backups, updates and disaster recovery.
Collaborate (including Supervision) of other IT staff to develop and implement technology solutions for assigned IT projects.
Provide technical support to end-users, including training and documentation.
Manage contracts and invoices with existing IT vendors and service providers.
Create, test, and modify scripts to automate IT tasks & reporting for IT and other departments per request.
Stay up-to-date with emerging trends and technologies in the IT field.

Qualifications

Minimum Associates Degree with 2 years of hands on experience in IT field
Preferred Bachelor's degree in Computer Science, Information Technology, or related field.
Previous experience in an IT support or administration role is a plus
Strong knowledge of hardware, software, and network infrastructure.
Experience with Windows and Linux operating systems.
Experience with virtualization technologies (ex: VMware, Hyper-V).
Experience with cloud computing (ex: AWS, Azure, GCP).
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.

Inteplast Group

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Sr. IT Supervisor