Job Details

LAWTON, OK

Description

We are seeking a highly motivated and skilled Network Operations Center (NOC) Technician to join our team. The NOC Technician will be responsible for monitoring, troubleshooting, and maintaining our network infrastructure to ensure maximum uptime and performance.

**Responsibilities:**

- Monitor network performance and security using monitoring tools and dashboards.

- Respond to alerts and incidents promptly, following established procedures and protocols.

- Diagnose and resolve network issues, including connectivity problems, outages, and performance degradation.

- Document network events, incidents, and changes accurately and thoroughly.

- Work closely with other IT teams to coordinate incident response and implement changes.

- Identify opportunities for improving network performance, reliability, and security.

- Participate in an on-call rotation to provide 24/7 support for critical incidents.

**Benefits:**

- Competitive salary based on experience and qualifications.

- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

- Opportunities for professional development and advancement.

- Dynamic and collaborative work environment with a focus on innovation and excellence.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

- Minimum of [1] year(s) of experience in a network operations or similar role.

- Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, routing, switching, etc.).

- Experience with network monitoring and troubleshooting tools.

- Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent preferred.

- Excellent communication skills, both written and verbal.

- Ability to work effectively in a team environment and collaborate with cross-functional teams.

- Strong problem-solving skills and attention to detail.

- Willingness to work in shifts, including nights, weekends, and holidays.

Hilliary Communications

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