Job Summary: Under limited supervision, leads and manages System Engineers and Network Engineers. This position is responsible for continuously analyzing user requirements, reviewing documented procedures, policies and workflows, and performing incident and problem management tasks in order to improve overall systems and personnel performance. Also included is the planning, coordination, and implementation of necessary security measures for information systems to regulate access to computer data files and to prevent unauthorized modification, destruction, or disclosure of information. Vendor management, including the review of existing and the securing of new maintenance contracts, are another key area of responsibility. Finally, this position provides key input—including some authoring—of the company’s root cause analyses (RCAs), and to key areas of the company’s RFP/RFQ responses.

Viable candidates must be willing to work onsite at GSI's headquarters in Palm Harbor, Florida daily.

Duties and Responsibilities:

Manages various system audits—internal and external
Firewall Administration
Storage Area Network (SAN) Administration
Data Server Administration
Internet Information Server / Web Server Administration
Intranet applications systems and servers
DNS Administration
Archiving / Backup Administration
Mail Server / Exchange Server Administration / O365 Administration
File and Print Server / Infrastructure Administration
Telecommunications Administration
External customer/client support
Virtual OneStop (VOS) & Virtual LMI local and client installations/support
Research/implementation of new technologies
Maintenance and enforcement of logical security measures
Maintenance of server room infrastructure (power / HVAC / connectivity)
Maintenance of VMWare host and virtual application servers
Establishment and management of fault-tolerant systems, organizations, and procedures
Eliminates vulnerabilities through the creation of systems that do not allow human error or external events to play a significant role
Overall responsibility for Business Continuity/Disaster Recovery

Requirements

Knowledge, Skills, and Abilities:

Ability to establish priorities, work independently, and proceed with objectives with minimal to no supervision.
Ability to take ownership of a task and see it through to completion.
Significant leadership skills with a focus on team coherence during high-stress situations.
Ability to write clearly and concisely in a manner that makes technical information and data understandable to non-technical personnel.
Ability to conduct and manage meetings.
Vendor and contract management.
Employee development – cross-training
ITIL Framework – Service Delivery, Incident Management
RFPs / RFQs
Project management
Vendor Management & Negotiation
Drives the long term vision for applying new technologies and moving towards new architectures

Credentials and Experience:

Minimum Associate’s degree in Computer Science, Information Systems, or related field.
Minimum of five years system administration experience in appropriate technical environment.
Experience in the labor market or regulatory occupation industries preferred.
Minimum of 5 years of leadership experience.
Experience with all Microsoft Client and Server Operating Systems, Microsoft SQL Server, Microsoft IIS, DNS / WINS, active directory, Server clustering.
Experience with Cisco UCS or equivalent client, server & networking hardware/equipment.
Experience with Pure and Nimble Storage Area Networks preferred.
Experience with Cisco Firewalls.
Experience with all areas of VPN technology & communications
Experience with SSL / Certificate Cryptography
Experience with various vendor backup solutions
Experience with various vendor security management devices and technologies
Experience with MS Exchange Server, Skype for Business, SharePoint and SolarWinds Orion

Special Requirements:

May also be assigned various projects and tasks as needed.
Experience in a Software as a Service is a plus

Technical:

Cisco Servers – rack & blades
Pure, Nimble, and NetApp Storage
Cisco Firewalls, Switches & Routers - Networking
VMWare
Microsoft OS, IIS, AD, SQL Server (automation)
Datacenter Support, including racking, cabling, cooling
System-level monitoring – various products
Phones – VOIP and analog
Networking technologies, e.g., BGP, MPLS ePL
PowerShell Scripting

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

Equal Opportunity Employer. M/F/D/V

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