Why work at Epson?
Epson enables people worldwide to make, share and capture creativity and bring it to life. Epson technologies open the door to limitless opportunities in visual communications, robotics, sensing, and business and commercial digital imaging. As a global innovator Epson applies its cutting-edge technologies in markets including sports, fashion, augmented reality, and personal healthcare.
We also offer: Competitive salaries, excellent benefits, team environment, strong executive leadership and an enjoyable work environment with great people to work with!

What you will be responsible for:

Collaborating with Epson’s parent company in Engineering for the identification, definition, and review of software requirements for existing or new Factory Automation Robotics products
Designing and developing the software and supporting documentation to meet customer requirements, providing advanced technical support for Factory Automation Robotics products, and maintaining and troubleshooting Factory Automation Robotics local area network and server
Also responsible for driving activities of the Epson America’s software development team.

What you will be doing:

Software Design

Participates in gathering user/customer requirements for software from internal sources
Collaborates with Epson’s parent company in the definition and review of software requirements
Participates with Epson’s parent company in development of project plans (e.g., time estimates, specifications)
Assists in developing software programs for new products within project timelines
Develops supporting technical documentation for products
Assists Epson’s parent company designers in solving complex technical problems

Technical Support

Interfaces with technical support teams to resolve advanced customer technical issues; escalates issues that cannot be resolved to management
Serves as a technical subject matter expert for Factory Automation Robotics products
Responsible for maintaining and troubleshooting Factory Automation Robotics local area network
Relationship Management
Builds strong relationships with peers, other departments, and managers to best meet company goals and objectives

About your experience:

8-12 years of experience in customer facing software
Experience developing products with: C#, C++, Microsoft windows and Linux
Robotics experience is a plus
Experience with graphical user interfaces
Completion of an undergraduate degree or equivalent experience

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Epson Canada Limited is committed to providing accommodations for people with disabilities in our recruitment process. If you require an accommodation, please make your accommodation needs known in advance and we will work with you to meet your needs.

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Senior Software Engineer- Robotics