Entech Culture:

Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.

Job Summary:

Entech's Administrators are responsible for supporting small and medium scale business networks in and around the southeast area. The Admin will work with other departments to deliver comprehensive IT solutions. This position requires a mastery of customer service and advanced IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.

Job Responsibilities:

Client visits to perform proactive and reactive network support services

Support of a wide range of clients using the latest and most secure support tools

Assist support technicians in training and support resolutions

Independently resolve escalated issues in a timely manner

Responsible for moving projects through to completion

Server / Networking configuration, maintenance, and issue resolutions

Firewall management, VPN Setup, Network Segmentation Design

Solution generation for IT needs in a wide range of industries

Help manage Backup, Security, and other IT solution tools

Qualifications:

Deep knowledge and experience in MS Server

Advanced knowledge and experience in VMWARE environments

Mastery of desktop support and ability to knowledge share with other team members

Awesome customer service skills

Love for technology and IT solutions

A+, Net+, Server+, Security+ required or equivalent experience.

Security+, Project+, VMWARE, Microsoft Certification(s) Preferred

College Degree Preferred

Other Requirements:

Team player

Ability to stay organized in a high paced environment

Great customer service and communication skills

An in-depth pre-employment background investigation and drug test is required.

Benefits:

Health, Vision, Dental, Life Ins

401k with Match

Professional Development Reimbursement

Paid Holidays, Paid Time Off, Paternal Leave

On-Call Pay

Benefit Conditions:

Waiting period may apply

Only full-time employees eligible

Apply today to learn more about Entech. We look forward to hearing from you!

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:

8 hour shift
On call

Supplemental pay types:

Bonus pay

Education:

Bachelor's (Preferred)

Experience:

Customer service: 1 year (Preferred)
IT support: 3 years (Required)
Server / Network Admin: 3 years (Required)

License/Certification:

CompTIA A+ (Preferred)

Entech.net

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