We are seeking an experienced IT Manager to oversee our organization's technology infrastructure and ensure the efficient operation of all IT-related functions. As an IT Manager, you will play a crucial role in aligning our technology initiatives with business goals while enhancing system performance, reliability, and security.

Responsibilities:

Manages Windows NT Domain Network, including network installation, configuration and ongoing maintenance, asset management

Serves as primary liaison with outsourcing provider for Oracle, Exchange, and technical issues

Maintains external and internal web technical environment and liaisons with external web network provider

Troubleshoots complex problems across multiple computer environments

Designs and supports Wide Area Network and liaisons with external carrier

Manages day-to-day PC end-user support function, supervising PC support specialist(s) and outside contractors as needed

Manages Microsoft Select Agreement and other desktop license agreements

Tracks new technologies and trends and evaluates opportunities for EMS

Interfaces with all levels of management

Monitors Track-It Help Desk system; responds to support requests

Ensures that sufficient IT systems capacity exist for meeting current and changing organizational needs.

Education and Experience:

BA/BS Degree; 10 years of related experience

Understanding of networking principles, routing protocols, TCP/IP, network topologies

NT Server Administration (3-5 years)

End-User Support (2-3 years) WAN Management (2-3 years)

Excellent Human Relations Skills

Engineered Materials Solutions, LLC Wickeder Group

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Information Technology Manager