CTI has been a leading AV provider for over 30 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest AV experts show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

So, where do you fit in?

We are looking for a Network Administrator for our corporate St. Louis branch whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about technology and has excellent customer service skills to assist all of our internal employees with their IT needs. We will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer focused problem-solvers who can get the job done.

Job Overview:

The Network Administrator will be responsible for the design, implementation, and management of network infrastructure for all remote office locations. This includes managing VPNs, SD-WAN, firewalls, wireless access points (WAPs), and monitoring network traffic to ensure secure, stable, and efficient connectivity. The ideal candidate will have a deep understanding of networking technologies, strong problem-solving skills, and experience with supporting distributed office environments.

Key Responsibilities:

- Remote Office Network Management: Design, implement, and maintain network infrastructure for all remote offices, ensuring reliable connectivity and high-performance standards.

- VPN Management: Set up, manage, and troubleshoot VPN connections to enable secure remote access for employees and maintain business continuity.

- SD-WAN Implementation: Configure and manage SD-WAN to optimize traffic flow, enhance application performance, and reduce network costs.

- Firewall Administration: Manage firewall configurations, monitor security events, and ensure compliance with company security policies across all remote locations.

- Network Traffic Monitoring: Continuously monitor network traffic, identify bottlenecks, and optimize performance to ensure low latency and high availability.

- Wireless Access Points (WAPs): Deploy, configure, and maintain WAPs in remote offices, ensuring strong coverage and secure access.

- Troubleshooting & Support: Provide advanced support for network-related issues, troubleshooting hardware and software issues as they arise, and working closely with remote office staff to resolve connectivity issues.

- Documentation & Reporting: Maintain detailed network documentation, including diagrams, configuration guides, and standard operating procedures for each remote office.

- Capacity Planning & Upgrades: Monitor network capacity, anticipate future needs, and plan for network expansion or upgrades to support business growth.

- Compliance & Security: Ensure all network infrastructure complies with company security policies and relevant regulatory requirements, implementing security best practices to protect network integrity.

- Certification & Domain Management: Oversee certification and domain management using platforms like GoDaddy, ensuring timely renewals and accurate configurations.

- Collaboration: Work closely with IT, security, and operations teams to support network-related initiatives and provide input on network architecture for new office setups or expansions.

Additional Responsibilities:

- Systems Administration: Support general systems administration tasks, including server maintenance, virtual machine (VM) deployment, and Azure cloud management.

Nice to Have:

- Government Compliance: Experience supporting networks that meet regulatory requirements for government contracts and related entities, ensuring secure and compliant setups.

Qualifications:

- Education: Associate’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

- Experience: 3-5 years of experience in network administration, specifically with remote office connectivity.

- Certifications: Certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.

Technical Skills:

- Proficiency in network technologies, including VPN, SD-WAN, firewalls, and wireless access points.

- Experience with firewall platforms (e.g., Fortinet, Palo Alto, Cisco ASA).

- Knowledge of SD-WAN solutions and their configuration (e.g., Cisco Meraki, Netgear, VMware NSX).

- Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark, Heatmapping) and experience with traffic analysis.

- Strong understanding of TCP/IP, routing protocols (e.g., BGP, OSPF), VLANs, and subnetting.

- Experience in network security best practices, including firewall management and VPN configurations.

- Knowledge of wireless network setup and maintenance, particularly in office environments.

- Familiarity with certification and domain management using GoDaddy.

- Bonus: Experience supporting networks that meet the requirements for government entities and understanding of related compliance standards.

Soft Skills:

- Strong analytical and troubleshooting skills.

- Excellent communication skills, able to explain technical concepts to non-technical stakeholders.

- Ability to work independently and manage multiple remote sites with minimal supervision.

- Strong organizational skills and attention to detail.

What’s in it for you?

At CTI, we know our company’s success is directly correlated to the success of our employees. So it’s fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes:

-A competitive base salary (DOE)

-Employer matched medical and dental insurance (available after 60 days of employment)

-Employer matched 401K up to 3% (after 6 months of employment

-Bonus eligibility that is based off a results oriented incentive plan (after 6 months of employment)

-A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment

-Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.

-Cell phone reimbursement plan.

-Long and Short Term Disability 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

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