Job Overview

We are seeking a skilled Mac Administrator to join our dynamic IT team. The ideal candidate will be responsible for managing and supporting Mac systems within our organization, ensuring optimal performance and security. This role requires a strong understanding of various operating systems and system administration tasks, as well as the ability to troubleshoot and resolve issues efficiently.

Duties

Assist in change management and capability testing of configuration changes on new and existing versions of iOS and macOS.
Administer software package delivery and deployment.
Provide training to support teams on the use of JAMF.
Troubleshoot problems reported by users.
Ensure Security Applications are distributed and applied as appropriate across workstations and mobile devices (JAMF, SentinelOne, Intune, AirWatch).

Preferred Education, Experience and Licenses:

2+ years’ experience in a server production grade environment
Troubleshooting Mac front-end and back-end server configurations
Proficient with third party software integration
Experience with different server capabilities, compatibilities, and characteristics of complex server hardware
Working knowledge of UNIX, JAMF, SentinelOne, Intune, and AirWatch

Specific Knowledge, Skills, and Abilities:

Knowledge of administration of enterprise storage products (e.g. EMC, Hitachi) a strong plus
Working knowledge and use of computer systems, such as hardware, software, etc.
Proficient with complete integration of server systems within an enterprise network
Familiar with Databases and related concepts (Oracle, Informix, MySQL)
Understanding of UNIX and Perl Shell scripting
Knowledge of efficient IT cost solutions for server hardware
Excellent team-work skills, great communicator, high level grammar and writing skills, and professional phone demeanor.
Detail-oriented, quick, and analytical thinker, resourceful and efficient research skills
Knowledge of B&H policies and procedures

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