"Enriching the community through lifelong learning and discovery"

Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives? If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.

Are you a tech-savvy wizard with a passion for keeping networks running seamlessly? Join our dynamic IT Services team at the Allen County Public Library as a Network Technician! You’ll be the go-to expert for ensuring our network infrastructure operates smoothly and efficiently. From providing exceptional customer-centric network support to implementing innovative networking solutions, you’ll play a crucial role in enhancing the library experience for our community. If you love solving connectivity puzzles, staying ahead of network trends, and making a real impact, this is the perfect opportunity for you to shine!

Our Network Technicians work out of our Data Center, providing onsite and remote maintenance, troubleshooting, and support for computer hardware and software issues. Key responsibilities include managing help desk tickets, performing preventative maintenance, and providing support for various operating systems and software. The specialist will also create user accounts, monitor network health, ensure data backups, and maintain network security. Staying current with IT trends and maintaining records of system installations and modifications are essential.

Qualifications: The ideal candidate should have experience in implementing, maintaining, and repairing computer and network systems. Proficiency in troubleshooting tools and techniques, as well as critical thinking skills, are required. Preferred qualifications include certifications like CompTIA Network+ or Security+ and experience with programming languages such as SQL, Python, JavaScript, or C#. Strong communication skills and the ability to work effectively with diverse individuals and teams are also important. Join us to contribute to a dynamic team dedicated to maintaining and enhancing our IT infrastructure.

If you are an energetic, motivated, and dedicated individual who is passionate about making a difference and thrives in a collaborative environment, we would love for you to consider joining our fun group of IT professionals.

To See The Full Job Description Click Here.
The schedule for the position will be Monday - Friday 8am - 5pm

Requirements

Associate’s degree in information systems, or a related field; AND two (2) years of experience providing hardware and software problem resolution and network operations technical support; OR an equivalent combination of education, training and experience
Valid driver's license

Compensation & Benefits

Compensation is $19.17 per hour and up based on related and comparable experience
Comprehensive benefits package from your first day of employment- including medical, dental, vision, life & long-term disability insurance
Two (2) weeks of sick leave
Three (3) weeks of vacation leave
Ten paid holidays and two (2) personal days each year
Flexible Spending Account/Health Savings Account
The Library contributes 14% to your retirement fund (PERF)
Deferred compensation plan (457b)
Employee Assistance Program (EAP)
Variety of voluntary insurance plans
Wellness bonus opportunity (up to $510/year!)
Gym membership reimbursement (up to $520/year!)
Free Parking

You will be asked to upload a resume. Cover letters are optional.

Position will remain open until filled.

Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.

The Allen County Public Library is an equal opportunity employer.

Allen County Public Library

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Network Technician